Terms of Service

Last updated: 19 June 2026 · Effective: 19 June 2026

1. Acceptance of Terms

By accessing mirembemuse.co.za, purchasing a product, or engaging Mirembe Muse (Pty) Ltd (Reg. 2026-005658) for services, you agree to these Terms of Service. If you do not agree, do not use our website or services.

2. Services Offered

Mirembe Muse provides professional services across six wings: AI & Technology Engineering, Business Operations & Strategy, Hospitality & Operations, Creative Writing & Literary, Education & Mentorship, and Wellness (Sanyu Botanicals). We also develop and sell digital software products and physical wellness products.

3. Engagement & Scope

All service engagements are governed by a separate Statement of Work (SOW) or Service Agreement, which will be the controlling document in case of conflict with these Terms. Discovery calls are complimentary and create no binding obligation on either party.

4. Fees & Payment

›All fees are quoted and invoiced in South African Rand (ZAR).
›Invoices are payable within 7 business days unless otherwise specified in the SOW.
›A 50% deposit may be required before commencement of work.
›Late payments attract interest at the rate of 2% per month, compounded monthly.
›Digital product purchases are processed immediately at the listed price.

5. Intellectual Property

Upon receipt of full payment, all bespoke work product (documents, software, designs) created specifically for the client transfers to the client. Mirembe Muse retains the right to display anonymised or approved work as a case study or portfolio item unless the client explicitly requests confidentiality in writing.

Mirembe Muse’s pre-existing tools, frameworks, templates, and methodologies ("Background IP") remain the property of Mirembe Muse. The client receives a non-exclusive licence to use Background IP embedded in their deliverables.

6. Confidentiality

We treat all client information as confidential. A mutual Non-Disclosure Agreement is available on request and will be required for engagements involving sensitive business information. We do not share client information with third parties except as required to deliver the service (e.g., Supabase for data storage, Resend for email).

7. Limitation of Liability

Mirembe Muse’s aggregate liability to any client for any cause of action is limited to the total fees paid by that client in the three (3) months immediately preceding the event giving rise to the claim. We are not liable for any indirect, consequential, or punitive damages.

8. Termination

Either party may terminate a service engagement with 5 business days’ written notice. Work completed up to the termination date is billable. Deposits are non-refundable unless termination is caused by Mirembe Muse’s failure to deliver.

9. Governing Law

These Terms are governed by the laws of the Republic of South Africa. Any disputes will be submitted to the exclusive jurisdiction of the Eastern Cape High Court (Bhisho Division). Both parties agree to attempt mediation in good faith before litigation.

10. Changes to These Terms

We reserve the right to modify these Terms at any time. Changes become effective 30 days after publication on this page. Continued use of our services after that date constitutes acceptance.

11. Contact

For legal enquiries: legal@mirembemuse.co.za · Mirembe Muse (Pty) Ltd · East London, Eastern Cape, South Africa